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Returns & Exchanges We handle returns on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our goods and services and want customers to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We have long believed that when we treat our customers fairly, they in turn are fair with us. We do apply returns to the tender it was purchased with. If we choose to provide a refund and no record of sale is available, we will ask for personal identification and a return will be provided at current price on DM LABEL store credit.
About Returns & Exchanges You can return item(s) by mail. RETURNING BY MAIL (U.S.)
If you have an account or an order number, you can start your return now (bottom of this page). If you don't have an account or you're missing order information, you can print a blank return form and label. Send in your item(s) using the postage-paid U.S. return label. Your return will be processed within 10-14 business days.
For the best service and selection, please order your replacement items online or call 847-902-4885 for assistance.
EXCEPTIONS & SPECIAL INSTRUCTIONS
Please email customer service at email@example.com for assistance returning oversized items, perishable goods or other unusual merchandise.
All refunds will be credited to your original form of payment or DM LABEL store credit. When returning a gift, you'll receive your refund only on DM LABEL store credit.